LEGAL REFERENCE

Privacy Policy jo aapka bhrost sambhale

Aapka account, aapka paise aur aapki personal information pk ak par secured hai. Hum clear ho kar batate hain ke ham aapka data kaisa use karte hain, kahan...

Data encryptionAccount privacyPayment securityLocal complianceTransparent practices
pk ak Privacy Policy jo aapka bhrost sambhale

Aapka information pk ak par kaisa surakshit rehta hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL HAI?

Privacy ke baare mein hum se pooch

Agar aapko apne data ya account security ke baare mein koi sawaal hai, toh hum yahan hain madad karne ke liye. Contact kijiye jab chahiye—hum responsive aur clear jawab dete hain.

Team online

Email Support

[email protected] par likho—24 ghante mein jawab mil jayega. Apna account username zaroor likho taki ham aapko jaldi identify kar sakein.

In-App Help

Aapka pk ak account mein settings ka privacy section kholo. Wahan FAQ aur direct contact form dono hain—message bhejo aur team respond karega.

Account Settings

Your account ke Privacy & Security tab mein jo settings dekho, sab adjust kar sakte ho—password change, login alerts, data download sab kuch yahan milega.

KYUN HMAARI POLICY RELIABLE HAI

Hum apna privacy promise pakka karte hain

pk ak apna policy tab likhe jab actual operations dekh liye—sabhi details real-world account security se lete hain. Hum false claims nahi dete; jo likha hai woh actual practice hai.

Encrypted Payments

JazzCash, Easypaisa, SadaPay aur Raast sab ke sath SSL encryption use hoti hai. Aapka transaction ID aur confirmation hamesha aapke inbox mein aata hai verification ke liye.

Withdrawal Verification

Jab aap paise nikalna chaho, ham aapki identity phir se check karte hain—yeh fraud rokne aur aapke account ko surakshit rakhne ke liye zaroori hai.

Session Security

Aapke login session 30 minuts ke baad auto-logout ho jate hain jab aap idle ho. Agar koi suspicious activity ho, toh email notification aata hai.

Data Minimization

Ham sirf woh information maangta hoon jo account chalane aur payments process karne ke liye zaroor hai—extra personal detail nahi.

No Third-Party Ads

Hamari platform par aapka data marketing agencies ya ad networks ko nahi bechta. Internal analytics ke liye use hota hai, bass.

Audit Trail

Har withdrawal, deposit aur login ka record humara system mein rehta hai. Agar dispute ho, toh hum proof provide kar sakte hain.

Aapka data—clear terms mein

Hum apna privacy policy short aur readable rakhte hain—koi legal jargon se confuse karne wali baatein nahi. Neeche dekho ke hum kya clear rakhte hain aur kya transparent...

Data Collection
Sirf registration, payment aur account security ke liye information maangta hoon. Kuch bhi optional nahi hai jo marketing ke liye use ho.
Storage Duration
Account active rahne tak data rakhta hoon. Closure ke baad 90 din, phir delete. Legal hold ke liye alag process hai jo notification deta hoon.
Third-Party Access
JazzCash, Easypaisa, SadaPay aur Raast partners ko transaction data hi milta hai—profile details nahi. Law enforcement ke liye court order zaroori hai.
User Rights
Aap apna data download kar sakte ho, update kar sakte ho, ya delete request kar sakte ho. Settings mein 'Download My Data' button hai.
Cookie Policy
Login aur game preference track karne ke liye cookies use hote hain. Ad tracking cookies nahi hain. Browser settings se opt-out kar sakte ho.
Policy Updates
Agar privacy policy badlenge, toh email aur in-app notification deta hoon. 30 din advance warning deta hoon; aap disagree karo toh account close kar sakte ho.
Security Incidents
Agar koi data breach ho, toh 48 ghante mein notification bhejta hoon aur batata hoon kya hogya aur aapko kya karna chahiye.
ACCOUNT KE MUKHYA HIFAZAT

Ye cheezein aapka account ko surakshit rakhti hain

pk ak apne architecture se data security ko serious lete hain. Har alag feature—login, withdrawal, payment record—secure encryption se chalta hai. Neeche dekho ke hum kaun-kaun se methods...

Two-Factor Authentication Aapka account ke liye 2FA optional nahi, recommended hai. Phone...
IP Whitelisting Aapka account jo devices aur locations se access hota hai...
Password Reset Agar aapko password bhool jaye, toh email verification ke through...
Payment Confirmation JazzCash, Easypaisa, SadaPay, Raast—har ek transaction ke liye direct confirmation...
Withdrawal Hold Pehla withdrawal request par 24 ghante verification hota hai—fraud rokne...
Account Notifications Har withdraw, deposit, aur login par notification aata hai. Agar...

Privacy ke baare mein aapko jo poocha jayega

Nahi. Hamara privacy policy mein saaf likha hai—marketing, advertising ya third-party analytics companies ko aapka personal detail nahi bechta. Sirf payment processors (JazzCash, Easypaisa, etc.) ko transaction data deta hai jo withdrawal verify karne ke liye zaroori hai.

Account closure ke baad 90 din aapka data rakhta hoon—agar dispute ho ya withdrawal pending ho toh. 90 din baad sab kuch delete ho jata hai hamari servers se. Legal records (tax, compliance) alag process se rakhte hain jo notification deta hoon.

Haan, lekin sirf valid court order ya law enforcement request par. Hamara legal team check karta hai ke request legitimate hai. Aap ko notification deta hoon jab possible hota hai—agar court order secret na ho.

JazzCash, Easypaisa, SadaPay aur Raast ko sirf withdrawal verify karne aur fraud rokne ke liye transaction data share hota hai. Aapka full name, account number aur amount woh dekh sakta hai—lekin password ya security code kabhi nahi.

Haan, aapka password hashed encryption se store hota hai—hamara team bhi nahi dekh sakta. Login ke time SSL encryption use hota hai. Jab 'Forgot Password' click karo, toh reset link email se aata hai, password nahi.

Dono taraf se same encryption aur security standards use hote hain. Mobile app se withdrawal ya deposit—dono secure hain. Jo security features website par hain (2FA, OTP, etc.), woh app mein bhi hain.

Turant account settings mein 'Report Suspicious Activity' button press karo ya [email protected] par email bhejo. Password change karo, 2FA enable karo, aur hamara team investigate karega. Withdrawal hold laga denge jab tak clear na ho jaye.